About OCZ: Taken from OCZ site

Entering the memory market in August 2000, OCZ Technology was built around the determination to manufacture the best high speed DDR and RDRAM. OCZ was founded by enthusiasts, for enthusiasts, and our commitment to the end-user has not digressed. OCZ Technology has been an innovator in many areas. We were the first manufacturer to make Dual Channel optimized memory available to the public, which originally took advantage of nVidia's Twinbank or Dual DDR architecture, found in their nForce chipset. We have now taken that technology and tailored it for the Canterwood, and Granite Bay chipset's.

OCZ developed and was the first to implement ULN technology, which has been a critical element in our manufacturing process for some time. We at OCZ diligently work to improve communication with CPU and motherboard chipset manufacturers prior to the release of their products. Only in this manner can we fine-tune our memory's SPD settings, ensuring a synergistic relationship between the memory module, memory controller, and microprocessor. In today?s rapidly evolving semiconductor industry, such communication is not simply research, but a necessary component of our manufacturing process.
 
Goals:
At OCZ we have one primary goal, and it is to make sure that every customer is 110% satisfied. Every employee at OCZ is dedicated to accomplishing this goal. Our engineers are constantly developing the fastest and best performing products. Our finance department works every angle to bring customers our product at the best price. Our marketing department ensures all the information needed to make an informed purchase is available and presented in an easy to understand format. The technical support department constantly studies and tests the latest hardware to be as informed as possible to help you with any issue you may have. Our customer service department is filled with customer satisfaction fanatics who will refuse to let you be unsatisfied.

Customer Service Goals:
We offer a Lifetime warranty on every memory module we sell. We back this warranty with friendly, courteous staff that is willing to answer any question. At OCZ, if a staff member cannot answer your question, they will be forthright and put you in touch with a technician or engineer who can properly assist you. OCZ Technology is in tune with the needs of enthusiasts and overclockers alike, because we are just like you. Chances are you may have already spoken with an OCZ employee in a hardware forum, as we do bring our wendork home. We seek motivated, qualified applicants, whom already have a firm grasp, and a passion for the PC. Our technicians are available to answer your questions anytime, and our "technical" section can be referenced at anytime.

We have come from the grass-roots to bring you to new heights, and our products speak for themselves. There is a reason OCZ is considered the best memory on the market and that reason is that we will not settle for anything less then perfect. - (Ends)

As a fairly young company founded by enthusiasts, OCZ have clearly set out how they see themselves, whilst also clearly indicating their goals and aspirations as an enthusiast serving company. Unlike many companies with ridiculous claims of 110% customer satisfaction etc, from personal experience, I know that OCZ do go the extra mile to ensure the end-user is content.

Let’s see how one of OCZs latest Power Supply Units works under the Fatal1ty sub-brand.

Next Page - First Impressions